PlayFrank is popular in other countries, including the UK
Fair and reasonable bonus terms
Easy to use and clean UX
Prompt live chat and detailed FAQs
Summary
Most popular slots at PlayFrank
Details
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
NetEnt
Play’n GO
Yggdrasil
Microgaming
Pragmatic Play
Red Tiger
Blueprint Gaming
Payment
Payment options
AstroPay
Bank Transfer 
EcoPayz 
Euteller 
Interac 
Maestro 
MasterCard 
MuchBetter
Neteller 
PaySafeCard 
Skrill 
Trustly 
VISA Deposit
Withdrawal
Customer Service
Live chat
PlayFrank Review
PlayFrank Review – Safe, Reputed Brand
When you enter the PlayFrank website, a cartoonish interface greets you. Upon closer inspection, you’ll see alien-like creatures advertising the ongoing promotion. If you scroll below, you’ll see new and popular slots, and on the left, you have your navigation bar.
And even though there are cartoons, the homepage is not cluttered. The light colours look clean and welcoming, and you will find what you’re looking for immediately.
With appearances and user experience out of the way, let’s take a look at other aspects – licences, bonuses, promotions, and more.
What you’ll find in this PlayFrank Review
In this PlayFrank Review, we have delved into the technical details, games selection, bonus analysis, and much more.
Here’s what you will find:
- Licences
- Bonuses & Promotion
- Registration
- Payment Options & Deposits
- Cryptocurrency
- Games – Slots, Table Games, Live Games & More
- Cashing Out
- Customer Support & Help
- Mobile Gaming
- Responsible Gambling
- Other Casinos if You Like PlayFrank
Check out our other Casino Reviews – they are just as detailed!
PlayFrank licensing, safety and trustworthiness
PlayFrank is owned and operated by Aspire Global International Ltd, a company based in Malta which owns 62 other online casino sites including Viking Slots, Digi Bet, Neptune Play, and more.
Previously, PlayFrank was owned by EveryMatrix Software Ltd. PlayFrank has been around since 2014, and it is a popular brand in the UK.
PlayFrank – Complete list of Licences
PlayFrank has multiple licences, and here’s a quick list of all of them:
- MGA – C42296
- Irish licence – 1014834
Learn more about Gambling Licences and choose the right casino for you.
What makes PlayFrank safe
To start with, PlayFrank has been around since 2014, and it’s a popular site in the UK. Then, the site is being operated by Aspire Global International Ltd, a company that has more than 60 websites. Plus, the operator has multiple licences, which makes it trustworthy.
Further, the bonus T&Cs seem fair. The wagering requirement is reasonable, the bonus validity is at least 3 weeks, and the game contribution does not seem too restrictive. But before you claim any bonuses, make sure you read the T&Cs, as they change over time.
Coming to the privacy policy, the casino clearly states the details collected from players, and how that data is used. You can visit the official website and give the privacy policy a scan.
| PlayFrank has checks all the safety boxes |
|---|
| With multiple licences and years of operation, PlayFrank is indeed one of the safer websites to bet on. However, the website needs to highlight the licence information and add a link to it – just to make it easier for the players to find the details. |
Welcome offers and Promos – Grab a Bonus at PlayFrank
At the time of writing, PlayFrank has a big welcome bonus, a daily bonus, and weekly bonus. This section contains all the details of the ongoing bonuses and promotions.
New Player Bonus: 100% Up to 20,000 INR + 100 Free Spins
Players who sign up and make a deposit can opt in for a bonus of 20,000 INR along with a 100 free spins. The wagering requirement is set at 35x for the bonus money as well as the free spins. The minimum eligible deposit amount is 1000 INR.
For more information, please read the bonus T&Cs before you claim the bonus.
Explore more Casino Welcome Bonuses.
PlayFrank Free Spins Offer
At the time of writing this, PlayFrank does not offer a standalone Free Spins bonus. However, there is an ongoing Daily Casino Bonus offer wherein players can win free spins alongside other rewards.
Check out Casino Free Spins offers.
PlayFrank No Deposit Bonus
At the moment, PlayFrank does not offer a No Deposit Bonus. If the brand introduces new offers, we will notify you right away.
Check out No Deposit Bonuses.
PlayFrank Cashback Bonus
When we reviewed PlayFrank, we did not find any Cashback Bonuses being offered. However, the casino does offer an extra bonus every Friday. On the first deposit made on Friday, players will receive an additional 25% bonus.
Find out more about Online Casinos that offer Cashback Bonuses.
PlayFrank Promotions and Tournaments
While reviewing the casino, we stumbled upon ‘Daily Challenges’. Players have to pick a card from three cards, complete the challenge, and claim the rewards. This challenge is reset every 24 hours. And if you complete all the three challenges for the day, you get a bigger reward. If you become a VIP player, you can unlock the live tournaments and win rewards from it.
PlayFrank VIP program
Currently, PlayFrank offers a Loyalty Program where players level up and earn more perks. To level up, you need to play more. And as your level increases, you unlock perks like faster withdrawals, extra bonuses, birthday bonus, personal account manager, live tournaments, and more.
Learn more about Casino VIP Programs.
| PlayFrank could add a few more bonuses |
|---|
| The welcome bonus, daily bonus, and weekly bonus are amazing, and the Daily Challenges add a bit of fun. The loyalty program seems quite attractive, and will benefit high rollers. However, we would like to see a few more bonuses added to the mix – free spins, cashbacks, or reloads. Plus, we would also like to see a tournament or two. But in any case, PlayFrank’s existing bonuses are easily usable and fair – so we aren’t really complaining. |
How to register a new account with PlayFrank?
Registration is easy, and here’s a rundown of the process:
- Click on the “Create Account” button
- Enter your email
- Choose a username and set a password
- Input your name, address, contact, and other details as prompted
- Provide an ID number
- Click on “Submit”
And that’s pretty much it. When you make an eligible deposit, you will able to play your games right away.
Documents and information you need to share with PlayFrank to open an account
As per the brand’s privacy policy, the casino needs some basic details and documents like:
- Name
- Contact number and email
- Address
- Birth date
- Verification ID like a passport or national ID
- Bank details for deposits and withdrawals
You can know more details about the data collection and storage on the privacy policy page.
| PlayFrank’s registration is pretty easy |
|---|
| PlayFrank complies with the AML policies and adheres to the conditions laid down by the licensing authorities. So it has to collect some basic information from the players to ensure that they’re a real person over the age of 18. As far as the registration process is concerned, it’s quick and easy, and takes less than 5 minutes. |
PlayFrank Payment methods
Interestingly, at the moment, PlayFrank has limited payment options, and none of them are local Indian methods. Additionally, the availability of the payment options varies from one region to another.
Here’s a rundown:
| Payment Method | Min Deposit | Max Withdrawal | Avg. Deposit Time | Avg. Withdrawal Time |
|---|---|---|---|---|
| Visa | 1,000 INR | 7 Lac/ month | Almost Instant | Up to 5 Days |
| MasterCard | 1,000 INR | 7 Lac/ month | Almost Instant | Up to 5 Days |
| Maestro | 1,000 INR | 7 Lac/ month | Almost Instant | Up to 5 Days |
| Skrill | 1,000 INR | 7 Lac/ month | Almost Instant | Up to 5 Days |
| Neteller | 1,000 INR | 7 Lac/ month | Almost Instant | Up to 5 Days |
| Bank Transfers | 1,000 INR | 7 Lac/month | Almost Instant | Up to 5 Days |
Here’s another quick thing to note:
Apart from the options mentioned above, PlayFrank also accepts Sofort, Trustly, Payz, PayPal, GiroPay, Interac, MuchBetter, AstroPay Card, Euteller, PaySafeCard, and EPS. However, the availability depends on the region of residence and is subject to local laws.
Learn more about Payment Methods that you can use at Online Casinos.
| PlayFrank should add desi payment options |
|---|
| India is one of the countries where PlayFrank offers their services, so adding easily available local options like UPI, RuPay, Google Pay, PhonePe, and other methods makes sense. However, the casino does offer standard payment options like Visa and MasterCard – so we are cutting the operator some slack here. But it’d be good to see some Indian options added down the line. |
Cryptocurrency available at PlayFrank
At the time of writing this, PlayFrank does not accept cryptocurrencies. If these payment options are added, we will let you know!
Discover the best Crypto Casinos to play at.
Games you can play at PlayFrank
PlayFrank is powered by some of the top-rated gaming providers in the industry, so you can expect it to be loaded with high-quality popular games.
Exclusive Games and Branded Tables
PlayFrank does not have any exclusive branded tables per se, but it does have a vast collection of games that you can explore. This includes slots, RNG-based table games, live casino games, and game shows.
Learn more about how to play Free Casino Games.
Recommended slots you can play at PlayFrank
At PlayFrank, you can easily find slots with different filters on the top – New, Featured, and Jackpots. Or you can choose to find your favourite games with the search bar.
Nonetheless, we have a few recommendations. You can start out with classics like Starburst or Book of Dead, take a spin on jackpot slots like Mega Moolah or Arabian Nights. Alternatively, you can explore new slot types like Hold & Win or Bonus Buy.
Explore Online Slots to play.
Exquisite live dealer table available in PlayFrank
To be precise, PlayFrank has 51 Live Casino Games, and this includes Game Shows. Of course, it has all the classics – Poker variants, Blackjack, Roulette, and Baccarat. You can also play a few dice games like Sic Bo, Lightning Dice, and Craps. For Indians, desi games like Andar Bahar and Teen Patti are available.
Explore more Live Casino Games to play.
Game Shows you can play in PlayFrank
As mentioned above, PlayFrank’s live games collection includes Live Game Shows. You can check out the newest shows like Dragon Tiger and Funky Time. Or you can start with the popular games like Crazy Time and Dead or No Deal. Plus, there are the classics like Monopoly and Dream Catcher.
Explore more Live Casino Game Shows.
Game Providers
As you might have guessed, the casino has been backed by notable providers like NetEnt, Play’n GO, Playson, Spinomenal, Yggdrasil, and more – so you can play a lot of slots. Coming to the live casino games, you can check out titles from Evolution and Ezugi (part of Evolution Gaming), which are industry leaders in their niche.
Learn more about the game makers with our detailed Provider Reviews.
| PlayFrank has a lot of games |
|---|
| Now, while the casino does have a lot of games, it’s not the largest one we have seen. You get a decent variety of slots and RNG table games to play with. Plus, the entire live casino library is powered by Evolution and Ezugi, so you can experience high-quality immersive live games. |
Time to collect your winnings? Here’s How to withdraw your money from PlayFrank
Withdrawals are as easy as deposits, and mostly, you can use the same option to withdraw and deposit. For PlayFrank, we have summarised the process below.
Step by Step guide on how to withdraw from PlayFrank
Here’s a quick rundown on how to withdraw:
- Select the “Deposit” option and then choose “Cashout”
- Pick your preferred payment method and fill out the details prompted
- Your request will then be processed
That’s it!
Other important information to know when withdrawing
Before you process that withdrawal, here are a few things you should know:
- The withdrawal process may take up 2 or more business days
- Withdrawals above 2,30,000 INR will need additional documentation
- In a month, a player can only withdraw up to 7,00,000 INR
| Withdrawal options quick, but limited |
|---|
| Because the overall payment options are limited, withdrawal methods are limited too. But the withdrawal limits are decent and you have standard payment options available. |
PlayFrank’s Customer Support
The easiest way to get in touch with PlayFrank’s staff is to use the Live Chat feature. For basic queries, you can refer to the FAQs page, which is quite detailed.
| Contact | Average Answer Time | |
|---|---|---|
| N/A | N/A | |
| Phone | N/A | N/A |
| Live Chat | Available | Almost Instant |
| N/A | N/A | |
| https://www.facebook.com/PlayFrankCasino/ | N/A |
| Prompt live chat, but more options needed |
|---|
| While the live chat is responsive and the FAQs page is detailed, we’d love to see an email ID added for more serious queries. |
The mobile experience
Now, PlayFrank casino site is well-optimised for mobile and you can access it from devices other than a computer. However, the operator does not have an app yet, and we do hope that they launch one in the near future!
| PlayFrank is smooth on mobile |
|---|
| The casino is perfectly accessible and playable on mobile as well as tablets. As most of the modern online casino games are built on HTML5, you can play them on various devices. |
Learn more about Casino Apps and Mobile Casinos.
Responsible Gambling
To start with, PlayFrank has a whole page dedicated to Responsible Gambling, and it lists all the actionable steps players can undertake to prevent problematic gambling. Plus, the operator also makes players verify their age to curb underage gambling.
Learn more about Responsible Gambling and self-exclusion tools.
| PlayFrank has listed all the helpful resources |
|---|
| If you scroll down to the bottom of every page on PlayFrank, you will find direct links to helpful websites like BeGambleAware, GamCare, and Problem Gambling Ireland. Also, the casino has a dedicated page for Responsible Gambling, which contains helpful information on the subject. |
PlayFrank is an international brand that needs some desi spice
When it comes to a “safe” casino, PlayFrank checks all the boxes. It has a reputation, it has over 60 sister sites, and multiple licences. The brand also offers decent bonuses and promotions, and has a wide variety of games to choose from. Plus, there’s a rewarding loyalty program for high rollers and regular players. However, it would be more convenient for Indian players if there are desi options like UPI or RuPay – and we hope they get added soon in the future.