OneHash Casino is relatively new to the market, however, it offers a great choice of games and accepts Bitcoin payments. It is only a matter of time, before it becomes a favourite with online gamblers.
At x40, the wagering requirements are considered slightly above the industry standard, but they are not impossible to playthrough.
The OneHash casino platform is easy to navigate and groups together the numerous games and every relevant section in a way that makes it easy to find and use.
Customer support can be reached through two channels of communication: a live chat that is available 24/7 and an email address.
Summary
Details
Game offerings
Game types
Customer Service
Live chat
OneHash Review
OneHash Casino Licensing, Safety and Trustworthiness
Blockchain Entertainment B.V. operates OneHash Casino. It holds a licence issued by Curacao eGaming, making OneHash available to players in countries with legal online gambling.
There’s not much information regarding its security measures for customer information. However, this is a Bitcoin-only casino which automatically indicates a high level of security.
Bitcoin transactions are anonymous, with several encryption layers keeping them safe from hackers.
The casino’s Privacy Policy outlines the personal information it collects and how it’s used. This policy is detailed on the site and worth reading before joining.
OneHash games are provably fair, meaning you can verify a game’s fairness at any stage.
Bitcoin-based casinos use the provably fair algorithm and blockchain technology to provide a verification service for their fairness, rather than third parties.
The casino’s legal information isn’t intentionally hidden, but it takes some detective work to uncover.
Fair and safe, but the legal stuff isn’t clear
Bettors wanting validation that a site is safe prefer to have information readily available. If it appears hidden away, a nervous bettor will feel hesitant to sign up.
That said, if you’re familiar with Bitcoin, you know that blockchain technology provides a high level of security. This alone should give you confidence in OneHash’s safety.
Our verdict
For its safety and security measures but lack of clear information, this casino gets three and a half stars.
How I tested OneHash Casino
When reviewing OneHash Casino, we looked at the following aspects:
Bonus and offers analysis
OneHash Casino displays its welcome offer in a gold band across the site. We cover this offer later in this review, but it gives free spins to all bettors who make a qualifying deposit.
Details of other current promotions are beneath this band. They aren’t earth-shattering, and we feel they’re more of a token gesture than a priority.
How easy is it to open a new account?
Signing up for an account is extremely simple. Complete the online form and accept the terms and conditions. OneHash sends you a confirmation email, and you’re on your way.
Things you need to know about their deposit methods
OneHash is a Bitcoin-only casino, which means that your only deposit option is Bitcoin. Click on your balance to access the deposit function.
What their game selection looks like
OneHash has a range of games, including slots, table games and dice games. There’s also a small live casino with a limited selection of tables.
The play experience
Non-members can enjoy several exclusive games without betting on real money. These games are simple and provide a great opportunity to get to grips with Bitcoin betting.
How withdrawing works
You can withdraw a minimum of 0.001 BTC by clicking on your balance and selecting the withdrawal option. Like all casinos, you must meet any wagering requirements before withdrawing funds.
What do you do if you run into issues
OneHash Casino runs a 24/7 live chat that you can contact with any issues. Failing that, you can email customer support.
Welcome Offers and Promos – Grab a Bonus at OneHash Casino
New players qualify for a first deposit welcome bonus. This bonus is in the form of free spins, which is a fabulous way to launch your OneHash experience.
The number of free spins you receive depends on the size of your first deposit. OneHash grants you 30 free spins for the minimum qualifying deposit of 0.0007 BTC. Deposits larger than 0.0025 BTC earn 150 free spins.
Other promotions were thin on the ground, but we found a couple of contests that you can participate in. Both run daily, and the top ten participants receive rewards in BTC. The size of the reward depends on the total amount that you wager while taking part.
You can access all the bonus terms and conditions by clicking on the bonus. These include the wagering conditions. For the welcome bonus, this is 40x, so you must wager your total free spins winnings 40x before making a withdrawal.
Each bonus has different qualifying and wagering requirements. OneHash grants your bonuses automatically upon qualifying unless stated otherwise.
Promotions and tournaments
The contests are an excellent opportunity to boost your BTC wallet. Those available at the time of this review ran daily, with a new leaderboard each day. Prizes appear as credits in your casino wallet.
Like many Bitcoin casinos, OneHash has a faucet that regularly rewards you with 0.000001 BTC. The idea behind the casino’s faucet is that you use the free funds to test out its exclusive games.
VIP program
OneHash Casino doesn’t have a VIP program. It does, however, grant VIP free spins bonuses to individually selected players.
Although it doesn’t outline how it selects these players, we imagine that selection depends on how regularly you play and your wagering spend.
A great start but limited bonuses
The welcome bonus is an excellent start at OneHash Casino. The terms and conditions are pretty tight, though, so consider these before accepting the bonus.
Once you’ve played through your free spins and collected your winnings, there’s not much to look forward to at OneHash. The daily contests are pretty basic, although they give you the chance to bump your casino wallet up a bit.
Our verdict
Due to the lack of exciting promotions, OneHash Casino gets three and a half stars.
Register a New Account With OneHash Casino
The sign-up process is among the simplest we’ve seen. Click the Sign Up button and enter your email address, a public username and password. That’s it. Once you submit this, you receive a confirmation email.
Registration is exceptionally simple
There’s no jumping through hoops to open your player account at OneHash casino. It’s a simple two-step process that gets you up and wagering almost immediately.
Don’t be concerned if it seems too easy. You must still verify your account by submitting documents in line with the Know Your Customer policy. A simple registration process doesn’t mean that OneHash is less than trustworthy.
Our verdict
The ease of registering earns this casino four and a half stars.
OneHash Casino Payment Methods
OneHash only supports Bitcoin for deposits and withdrawals.
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Bitcoin | Cryptocurrency | Instant | Instant |
Suitable for a limited market
While other casinos get several payment methods on board, OneHash sticks strictly to Bitcoin. However, it limits its market to only those players who use this option.
Our verdict
Since OneHash is a Bitcoin casino, it gets five stars for payment methods.
You Can Play At OneHash Casino
OneHash has a variety of games for players.
Exclusive games and branded tables
We didn’t find any branded tables, but there are four exclusive games, namely Dice, Moon, Goals, and Slots. You can play the demo versions before signing up. Once you join, you can play for real money.
Slots selection
OneHash has over 500 slots to choose from. The list lacks some of the best-known and most popular titles, but you’re sure to find plenty to enjoy.
Table games
The Table Games category includes sic bo and several variations of roulette. Unfortunately, other popular games like blackjack and baccarat don’t feature in this lobby.
Live casino
The live casino has limited variety. Keno and lotteries make up most of the games, but OneHash also includes baccarat and two poker tables.
Game shows
There isn’t a dedicated category for game shows, but the live casino includes Wheel of Fortune.
Game providers
OneHash has a relatively short list of game providers. Many of the recognizable names are missing, but it still features some strong players in the industry.
Slots providers
You can enjoy slots from Wazdan, MrSlotty, Red Rake and Tom Horn, among others. These reputable providers have some excellent games with top-notch features.
Live casino providers
Betgamestv supplies the live casino games. Its live dealers and studio setup rival the top providers in this industry.
Lottery providers
LiW provides all the lottery games. You can access these in the live casino category under the Lotteries subcategory.
OneHash has an average games selection
The game selection is sufficient to keep you busy. However, the lack of top games from the industry’s leading providers is noticeable.
It’s not surprising that the slots category is the largest, but there are fewer table games than we’re used to seeing. If you enjoy a wide range of games, OneHash will suit you, but it’s not the right pick for you if you prefer games like blackjack.
Time to Collect Your Winnings? Here’s What You Need to Know
The withdrawal process is super fast. You can submit a withdrawal request at any stage, provided you’ve met all applicable wagering requirements. Click on your account balance to access the withdrawal page.
OneHash allows you one free withdrawal every seven days. Any more than this may incur transaction fees. The minimum amount that you can withdraw from your wallet is 0.001 BTC.
OneHash Casino has a Know Your Customer policy which it carries out on all customers. You can’t complete any withdrawals until this is complete.
The casino terms and conditions include all the relevant information about withdrawals. If you’re still uncertain about this process, you can contact the customer support team for assistance.
Withdrawals are hassle-free
The withdrawal process is similar to most online casinos. The main difference is that your funds reflect quickly, provided the KYC process is complete.
The minimum withdrawal amount is on the high side but still acceptable. If you stick to the seven-day period for withdrawals, you can alleviate any transaction fees. In short, we found withdrawing funds from OneHash straightforward and hassle-free.
Customer Support
Having sufficient customer support options is essential to your casino experience.
Contact: | Average Answer Time | |
---|---|---|
Live chat | Available 24/7 | 2 – 5 min |
Contact form or[email protected] | 24 – 48 hours |
Customer support is available in English, Spanish, Portuguese, Russian, Chinese and French.
Live chat operates 24/7, which we were pleased about, given that this casino covers all time zones. You can also email your query directly or using the contact form, but OneHash doesn’t provide a contact number for telephone support.
We would usually head straight to the FAQs for help, but OneHash doesn’t seem to prioritise this. There’s a search bar at the top of the site to type your query, but everything we entered received an error message.
Limited customer support options
The support options available are disappointing. The 24/7 live chat is certainly a positive aspect, but there isn’t much backing this up.
The lack of a functioning FAQ section surprised us. Hopefully, it was just a short-term software issue, but if not, it’s something OneHash should fix quickly.
Our verdict
Based on the limited support options, OneHash gets three stars.
Responsible Gambling
From the website, we see that OneHash supports responsible gaming, but there’s no link to its policy which we eventually found in the terms and conditions.
The RG policy is basic and doesn’t indicate whether you can set limits on your account. It refers to self-exclusion and provides an email address, but this is usually a last resort rather than the only option.
Lack of information about responsible gambling
Responsible gambling is something all casinos must take seriously, and we didn’t get that feeling from OneHash. It doesn’t provide sufficient information about the measures it takes to protect you.
Our verdict
The lack of information about responsible gambling is the reason for a three-star rating.
Awards and Recognitions
We couldn’t find any indication that OneHash has won any awards or recognition.
Conclusion
OneHash is a Bitcoin-only casino. While this sets it apart from the masses, it also limits its appeal to only Bitcoin users. However, it provides a simple betting platform with a substantial range of games to attract customers looking to get a foot in the Bitcoin betting door.
It lacks punch in its bonuses, and improving these would certainly boost its profile. Additionally, the customer support options need a makeover, and we’d like to see more details around its RG policy.
However, if you’re not concerned about the admin side, OneHash is a great option worthy of its three-and-a-half star rating.