Casino Reviews

What is a casino review?

Before we explain our casino review criteria, let’s understand what a casino review is.

Simply put, a casino review is a detailed evaluation of an online casino operator that aims to give the reader (or player) a brief insight into the casino. For instance, a casino review produced by our team at IndiaCasinos looks at the licenses, safety measures, game collection, bonuses, and much more.

Overall, you can expect a casino review to give you an idea of what to expect from an online casino. A good casino review will present well-researched, up-to-date information without any biases. And at IndiaCasinos, that’s exactly what we try to achieve.

Why trust our reviews?

At IndiaCasinos, we have a dedicated team of writers, editors, managers, attorneys, and more who have experience in the iGaming industry.

Here’s why you can trust the casino reviews produced by our team –

✅ Well-researched and unbiased information obtained from hands-on review and reliable sources

✅ An 8-step evaluation for each review

✅ All reviews are produced by our expert writers and fact-checked by editors

✅ Reviews are tailored to the needs and preferences of the Indian players

✅ Regular updates to casino reviews

With that being said, let’s take a look at our review criteria.

How we review online casinos at IndiaCasinos

While reviewing an online casino, we start with the licenses and safety of the casino operator. As mentioned, we have a 10-step criteria for reviewing casinos. While we cannot explain the entire evaluation in detail, we have come up with a shorter version of it – an 8-step checklist.

1. Licenses and safety

Each of our casino reviews starts with a quick check of the operator’s license. We head over to the official casino website, scroll down to the footer (as this is where the license details are mentioned), and verify the license. Our writers take a screenshot of the license and input it in the review.

As India is an unregulated market, it does not license operators. So, Indian players have to rely on gambling licenses issued by authorities like the Curacao Gaming Control Board, Malta Gaming Authority, and others.

In addition to the license, we also look at the fairness audits done by independent organisations like eCOGRA, iTestLabs, or others. This tells you that the casino offers games that are fair. We also check whether the website has a 128-bit SSL encryption in place.

2. General terms and conditions

Every casino has general T&Cs, privacy policies, and cookie policies displayed on the official website. Our team scans all the tiny prints to make sure that the terms are fair and reasonable. We also look for important details like how the site uses and stores your data, dispute resolution methods, enabled cookies, and more. We’d strongly encourage our readers to glance at these tiny prints before signing up.

3. Payment options at the casino

Online casinos that offer local payment options like UPI, Google Pay, Paytm, PhonePe, RuPay cards, and the like are rated highly by our experts. This is because Indian players find it quick, secure, and easy to deposit money using these methods. In addition to the local payment option, we also look for standard international payment options like Visa, MasterCard, Maestro, and bank transfers.

Further, we also check on factors like –

• Withdrawal methods: Usually, withdrawal options differ slightly from the deposit methods. For instance, you cannot process withdrawals via prepaid cards. This is why we check what options are available for cashing out.
• Withdrawal time: While the time taken for withdrawals largely depends on your chosen payment method, some casinos have pa ending period of up to 24 hours.
• Withdrawal process: Some online casinos have automated approval processes, while some do it manually. This affects the time taken for withdrawals. We try to obtain this information so we can keep you better informed.

4. Software providers and games

To get an idea of what to expect from an online casino (in terms of game selection), we look at the software providers that are powering the casino. For instance, when we see that the casino has partnered with NetEnt, Evolution Gaming, Pragmatic Play, and similar industry-leading providers, we expect high-quality games and regular new releases.

Further, the next thing we do is to actually check out the game variety being offered by the casino. Here are some of the game categories that we look for –

• Slots: Classic fruit slots, bonus buy, hold & win, jackpot slots, and more
• 2D RNG-based (non-live) table games: Blackjack, Poker, Teen Patti, Andar Bahar, Rummy, Roulette, and more
• Live dealer games: Blackjack, Poker, Teen Patti, Andar Bahar, Baccarat, Craps, Roulette, and other modified versions of these classic games
• Game shows: Crazy Time, Dream Catcher, Monopoly Live, Deal or No Deal, and more
• Crash games: Aviator, JetX, Cricket X, Spaceman, and more
• Other games: Keno, Sic Bo, Fishing games, Mines, Plinko, Scratch Cards, and more

In addition to this, some casinos also offer exclusive branded games that are available only at that casino.

5. Casino bonuses and promotions

One of the best things about online casinos is the bonuses and promotions they offer. To ensure that you benefit from the casino bonuses and make the most out of your casino experience, we list out all the available bonuses at the casino, explain the offer, and even present an opinion on it.

Some of the popular bonuses that we often come across are welcome bonuses, cashback offers, reloads, free spins, and no deposit bonuses.

In addition to bonuses, a lot of online casinos offer promotions like tournaments, leaderboards, prize drops, and other competitions. Since many players like to have a little competition, we always include at least a few lines in these promotions.

6. User experience and mobile-friendliness

A good user experience can take your entire casino experience to the next level. This is why our experts visit the casino site, use it for a while, test it, and make notes. For instance, we check if the casino website loads quickly, is easy to navigate, and is usable on mobile and tablet. Further, we give extra points to online casinos that offer a dedicated mobile app.

7. Responsible gambling

Our team gives special importance to safe gambling practices, so we check if the online casino offers –

• A dedicated page to responsible gambling
• Responsible gambling tools like deposit limits, loss limits, time limits, reality checks, self-exclusion and more
• Quick links to helpful resources like GamCare, GambleAware, and other resources

8. Customer support

To deliver a satisfying experience and maintain good reputation, an online casinos needs to extend prompt and helpful support to customers. While reviewing, we check how easy it is to contact the support team and get assistance.

From what we have observed so far, here’s how most online casinos offer support –

• An FAQs or support page that answers basic queries
• Live chat, which is available 24/7 or for limited hours
• Email address or contact form on the website
• A phone number to talk to technicians

We even give bonus points to a casino if the customer support is available in Hindi, Bengali, or any other Indian languages.

We’d also encourage you to check out what players have to say about a casino operator on online forums. This will give you a better idea of what to expect from that casino.

Conclusion

To sum up, our online casino reviews are tailored for Indian players. While reviewing, we take into account licensing and safety, gaming experience, user experience, and localisation efforts from the operator. After reviewing, we present the evaluation in an elaborate report that includes description, pictures, helpful tips, also expert opinions. You can check out one of the casino reviews to get started!